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More orders per person on the desk.Without missing one.

Auttendo does the work around the order: lifting orders out of the inbox, chasing suppliers, flagging backorders, carrying price changes through. You keep the decision, and the customer knows where their shipment is.

See the work

The margin is in the order. The hours go to retyping it.

A wholesaler in technical components, thirty people, four on the order desk. Peter buys, Feline runs the orders.

Retyping orders out of emails and PDFs, chasing suppliers, calling customers about what did not arrive, updating price lists: that is what decides how many orders get through in a day. What follows is what happens when that work stops coming out of your hours.

Wholesale and import

Seventeen orders, in seventeen different shapes.

The wholesalerWaiting on you
Feline · 08:30F

Take in this morning's orders. Watch the new account, they order in their own part numbers.

Auttendo08:31
the inbox, the item database and the agreed customer pricing · 4m 15s · 17 orders

Fifteen orders are ready with the right part numbers and that customer's agreed pricing. Two you will want to see.

Orders · this morning17 orders · 2 for you
ICInstallation company, regular€ 4,180Order in the body of the email, no attachment14 lines recognised, volume discount applied
NANew accountyour callOrders in their own part numbers11 of 12 lines matched, one stays unclear
SCScan of a fax formyou checkHandwritten quantitiesQuantities read, but two digits are not certain
When a line is in doubt it never quietly goes through. It lands here.
Push the fifteen orders through?Waiting for approvalYes, push them · Feline · 08:39
Every customer has a confirmation within the hour, with a lead time per line.
An order is not a form, it is whatever the customer sends.Email, PDF, scan, message. The customer picks the shape, your system still gets it cleanly.

One window shows the work. This is what it runs on.

Your approvalNothing reaches a customer without a person having seen it.Every outgoing step waits. You see what will be sent, you see what it is based on, and only then does it go. What you approve often enough may later go without the stop. That is your call.
Encrypted in transit and at rest, with 2FA on every accountOur AI providers rule out training on your dataEvery step is in the work log, readable a year later
Push fifteen orders throughat that customer's agreed priceApprovePushed · 08:39
Nine backorder proposalsalternative from stockApprove
New sale pricesapplied from the first
Supplier price change · 340 items
+4.8% sale+6.1% cost
at equal margin17 customers sit inside a fixed agreement, 4 items go loss-making

What a price rise does to your margin

Retyping it costs days and earns nothing. Which customer you carry and which you do not, that is where the money is.

Every working day at 16:30
Supplier two weeks latetouches 6 orders, alternative in stock
Part delivery, 40 of 100touches 3 orders, proposal ready
Item discontinuedsuccessor differs by 2 mm

An agent that runs at half four every day

Nobody has to ask.

last yearthis supplier structurally lands a week later than confirmed
in the springthe successor did fit, after a 2 mm adjustment
todayit is in the proposal to the customer

The company's memory

What the order desk knows stays with the company.

Work log · 08:31
Sourceinbox · 17 orders
Checked againstthe item database
ApprovedFeline · 08:39
Sent15 confirmations

The work log

Which source, which step, who approved.

ExactMoneybirdShopifyWooCommerceBolOutlookGmailTeamsSlackSheetsHubSpotMollieDriveDropboxStripeZapierNotionAirtable
MollieHubSpotSheetsSlackTeamsGmailOutlookBolWooCommerceShopifyMoneybirdExactAirtableNotionZapierStripeDropboxDrive
DropboxStripeZapierNotionAirtableExactMoneybirdShopifyWooCommerceBolOutlookGmailTeamsSlackSheetsHubSpotMollieDrive
ExactAirtableNotionZapierStripeDropboxDriveMollieHubSpotSheetsSlackTeamsGmailOutlookBolWooCommerceShopifyMoneybird

Inside your own ERP

Anything with an API or an MCP server connects. These are ready to go.

You write the instruction. You tag the apps.

No catalogue to pick from. You type what needs to happen and name the systems it touches.

Outlooktake this morning's orders intoExactwith the right part numbers and that customer's agreed pricing.Anything uncertain comes to me.
Claude Sonnet 5MediumSend

That was one week at one wholesaler. Yours runs differently.

What you saw above is not a fixed setup you switch on. At every company Auttendo starts as a blank canvas: we sit in on your processes and your meetings, and we set it up together from there. Start big if you want to, start small if you would rather. Anything is possible, nothing is required.

A blank canvasNothing is fixed in advance. We start from your processes and your meetings, not from a template.
One memory for the companyWhat was discussed, agreed and decided stays with the company, even when someone leaves.
The more that is connected, the more it can doEvery system that joins in adds new insight and work that can run on its own.

What a wholesaler asks first.

Yes. Exact, Moneybird, Shopify and WooCommerce are ready to go, so those are live straight away. If yours is not on that list, we connect through its API or an MCP server, and that works with practically every ERP: AFAS, Navision, Unit4, or something you had built yourself. We work out which of the two in the call.

Bring one morning of orders with you.

In half an hour we walk through them together: what Auttendo takes off the pile, and what stays on your desk.